Preface
Introduction
Chapter 1 - Inner Wealth Versus Material Wealth
Introduction
1. High Standards and Hard Work
2. The Self-Fulfilling Prophecy
3. You Gotta Believe
4. A Family Affair
5. Everybody's Got to Feel Like Somebody
6. Don't Take Yourself Too Seriously
7. Every Day in Every Way I'm Getting Better and Better
8. I Love This Business
9. Little Things Add Up to Big Things
10. You Only Go Around Once
11. May Their Memories Be Eternal
Chapter 2 - It's Your Own Balance Sheet That Counts
Introduction
12. Personal Balance Sheet
13. Milestones
14. Enthusiasm
15. Invest in Others
16. When the Going Gets Tough, the Tough Get Going
17. Positive Attitude
18. There Are No Free Lunches
19. Perseverance
20. Time-Out
21. Things Always Work Out For the Best
22. You're Never Too Old to Learn
23. Humility
24. Loyalty-A Lost Art?
25. Never Forget Who You Are
26. Unforgettable People
Chapter 3 - It's Better to Give Than to Receive
Introduction
27. This One's for You, Moe
28. It's Better to Give Than to Receive
29. Reach into Your Heart
30. Realm of Influence
31. Listen, Listen, and Listen
Chapter 4 - Building Your Dream
Introduction
32. Getting Started
33. Stay Focused
34. Passion
35. Infomercials
36. Just Drop By
37. Chip Shots
38. Don't Burn Any Bridges
39. You Don't Have to Be a Genius
40. Teamwork-I
41. Teamwork-II
42. I Need Your Help
43. Pittsburghese
44. One Step at a Time
45. Win-Win
46. Master of Follow-up-I
47. If I Were Doing Any Better, I'd Have to Be Two People
48. Thank You, Thank You, and Thank You
49. Keep It Simple and Sincere
50. Show Time
51. 50 Percent of Something Is Better Than 100 Percent of Nothing
52. Different Strokes for Different Folks
53. I've Just Been Mugged
Chapter 5 - Will We Ever Do Business in My Lifetime?
Introduction
54. Will We Ever Do Business in My Lifetime?
55. Top Ten List of Procrastinators
56. I Heard Your Phone Was Out of Order
57. Reach Out and Touch Someone
58. Invite People to Your Office
59. You Have No Idea Who I Am
60. Your Worst Nightmare
61. Your Favorite Person
Chapter 6 - Building Relationships
Introduction
62. Networking Is a State of Mind
63. First Impressions
64. You Can Never Know Too Many People
65. Prospect or Perish
66. Master of Follow Up-II
67. The Power of Association
68. I Don't Know Anyone
69. Pick Your Brain
70. Always Say Yes
71. Return Every Phone Call
Chapter 7 - Get Active, Stay Active
Introduction
72. It's Not the Olympics!
73. Physical Activity and Health
74. Web Sites to Check Out
75. The Art of Self-Discipline
76. Success Is Not Being a Gold Medal Winner
Chapter 8 - There Is No Right Way to Do a Wrong Thing
Introduction
77. Honesty-It's Your Best Policy
78. The Four-Way Test
79. If You Don't Have Something Good to Say
80. The Professional's Pledge
81. There Is No Right Way to Do a Wrong Thing
Chapter 9 - The Burning Platform
Introduction
82. Don't Be Afraid to Fail
83. The Burning Platform
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